At Gecko Merchandise we value the trust of our customers. To earn your trust, we respect your privacy in handling personal information relating to you and your transactions with us.
What we collect
We may collect the following personal information:
* Customer name, address, contact details (including phone, fax and email) and trade references
* Names and addresses of the directors, proprietors and owners of corporate customers and any personal guarantors, which are collected as a part of our credit application processes
Ancillary to our core business activities, we may also collect and maintain records of personal information. For example:
* Contractor name, address, licence, contact and emergency contact details which are used for the purposes of managing our various contractors in accordance with the requirements of our customers and our business requirements; and
* Potential employee resumes and contact details which are used as a part of the recruitment process for new employees.
How we use and collect personal information
The personal information is collected for the purposes of fulfilling your requests for products and services, performing the necessary credit checks in accordance with our credit application processes, marketing our goods and services (including direct marketing) and receiving payment. Gecko Merchandise may collect your personal information directly from you, when you place an order, where you access and interact with the website or with the Gecko Merchandise Customer Service or Credit team. Gecko Merchandise may also collect information about you that is publicly available including information from websites such as LinkedIn or other websites. There may be occasions when Gecko Merchandise collects personal information from a third party. For example, Gecko Merchandise may also collect personal information from credit reporting bodies and sales and marketing organisations.
Who has access to personal information
Only financial and customer services representatives directly employed by Gecko Merchandise may have access to and use your personal information. Personal information may from time to time be retained on data storage systems owned and operated in overseas locations in which Gecko Merchandise operates.
The countries in which such data storage systems are likely to be located are China, Hong Kong (SAR), Australia.
What about cookies
A "cookie" is a small piece of information that a website can store in a designated file on your computer. It can be used, among other things, to identify you when you log in to a website. When you visit a site, that site can access only the information which it stored in your cookie - not information put in your cookie by other sites.
Gecko Merchandise's website DOES NOT utilize or access cookies to collect personal information.
Personal information is used by Gecko Merchandise for its legitimate business purposes. It is also used for ancillary purposes such as locating and identifying you and for servicing our relationship with you. Your contact details may also be used by us for the purposes of sending marketing correspondence to you. You may make a request to us not to receive direct marketing communications.
Gecko Merchandise undertakes not to sell, rent or trade personal information. We will not disclose personal information to third parties for any reason as your confidentiality is principle to our continued business model. We will not otherwise use or disclose your personal information unless the use or disclosure is authorised or compelled by or under law.
Some examples of where use or disclosure is authorised or compelled by or under law are:
* Use or disclosure is necessary to prevent a threat to life, health or safety
* Use or disclosure is necessary to investigate suspected unlawful activity, to prevent or detect a criminal offence or serious improper conduct
* Use or disclosure is reasonably necessary for the conduct of or preparation for court proceedings; or
* You have consented, either expressly or impliedly, to us disclosing the information about you.
As with most business organisations, Gecko Merchandise relies on third party suppliers (agents) to conduct specialised activities such as specific customization which may include embroidery or printing of company or personal information such as logos or contact information. These agents act on behalf of Gecko Merchandise and do not facilitate their own commerical agendas whilst processing your personal information. While personal information may be provided to these agents to enable them to perform their agreed tasks, such information remains the property of Gecko Merchandise at all times and the agent organisations involved may not use or disclose it for their own purposes.
How to update your Personal Information and have access to it
We seek to keep personal information that is accurate, complete and up-to-date. To assist us with this, please contact us if any of the details you have provided change. Further, if you believe that the information we have about you is not accurate, complete or up-to-date, contact us and we will correct it.
On request we will provide you with access to the personal information we store about you, but only to the extent we are able by law.
If we are unable to give you the access requested, we will, if reasonable, consider whether the use of an intermediary would allow sufficient access to meet both our needs. We will also provide you with the reasons for our inability to give you the access requested.
How secure is the data collected
Gecko Merchandise is committed to keeping secure the data you provide us and we will take all reasonable precautions to protect your personal information from loss, misuse or unauthorised access or alteration.
Changes to This Policy
Contact Us About Privacy
The Privacy Officer:
Gecko Merchandise Ltd.
B703 Li Wan Building, 0101 Qian Hai Road, Nan Shan,
Shen Zhen, China, 518054